The ITIL® v3 (version 3) MALC (Managing Across the Lifecycle) course offers candidates the ability to achieve the ITIL Expert certification upon passing the ITIL v3 Managing Across the Lifecycle exam. The course prepares candidates to take the ITIL® v3 Managing Across the Lifecycle Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace. This certification completes the ITIL v3 Intermediate Lifecycle and Capability streams by focusing on the knowledge required to implement and manage the necessary skills associated with the use of the Service Lifecycle.
分类： IT管理课程
ITIL v3 Continual Service Improvement
The ITIL® v3 (version 3) CSI (Continual Service Improvement) course is part of the ITIL®v3 Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL® v3 Continual Service Improvement Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.
ITIL v3 Service Operation
The ITIL® v3 (version 3) SO (Service Operation) course is part of the ITIL® v3 Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL® v3 Service Operation Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.
ITIL v3 Service Transition
The ITIL® v3 (version 3) ST (Service Transition) course is part of the ITIL® v3 Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL® v3 Service Transition Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.
ITIL v3 Service Design
The ITIL® v3 (version 3) SD (Service Design) course is part of the ITIL® v3 Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL® v3 Service Design Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.
ITIL v3 Service Strategy
The ITIL® v3 (version 3) SS (Service Strategy) course is part of the ITIL® v3 Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL® v3 Service Strategy Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.
ITIL v3 Planning, Protection and Optimization
The ITIL® v3 (version 3) PPO (Planning, Protection & Optimization) course is part of the ITIL® v3 Intermediate Capability certification stream. The course prepares candidates to take the ITIL® v3 Planning, Protection & Optimization Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.
ITIL v3 Service Offerings and Agreements
The ITIL® v3 (version 3) SOA (Service Offerings & Agreements) course is part of the ITIL® v3 Intermediate Capability certification stream. The course prepares candidates to take the ITIL® v3 Service Offerings & Agreements Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.
CompTIA Project+项目管理课程
本课程针对美国CompTIA Project+项目经理标准设计，并采用 Element K 开发的CompTIA Project+官方项目管理教材。课程覆盖了项目管理整个生命周期，包括从初期和计划开始、执行、验收、技术支持和结束各个环节。为项目经理提供了按时在预算内完成项目所需要的技能，同时在项目团队成员之间创建出一种公共项目管理语言。课程已经列入“上海市信息专业技术人才知识更新工程”。
